tillerstack.comBest Field Service Scheduling Software in 2023 | TillerStack

TillerStack Field Service Scheduling Software Homepage Home Products Field Service Management Software Enterprise Drone On-Site Remote Assist OSRA Industries Rail Transportation Services Training News Demo Start Your 30 Days Trial Quick Tour +1 (331) 263 6170 Facebook Twitter Linkedin HomeContact Us English Deutsch Austria Switzerland Quick Tour Call Us Toll-FREE +1 (331) 263 6170 Home Products Field Service Management Software Enterprise Drone On-Site Remote Assist OSRA Industries Rail Transportation Services Training News Demo Call Us Toll-FREE +1 (331) 263 6170 Quick Tour Home Products Field Service Management Software Enterprise Drone On-Site Remote Assist OSRA Industries Rail Transportation Services Training News Demo Home Products Field Service Management Software Enterprise Drone On-Site Remote Assist OSRA Industries Rail Transportation Services Training News Demo Optimize Costs and Resources by Scheduling Technical Staff Where They are Needed most, At the Right Time Book A Demo Using the Mobile App for Technical Field Service Guarantees an Increase in First-Time Fix Rates and Productivity. Book A Demo Strong Real-Time Field Service Management Considering Skills Profiles, Resource Requirements, Staff Availability, and Route Optimization. Book A Demo Plan, Locate, Access, and Control Schedules of your Technical Staff Where They are Needed most, At the Right Time Book A Demo Enterprise Drone Technology Helps Fieldwork Technicians Assess Repair and Maintenance Issues of Hard-to-Reach Areas Book A Demo Having the right partner for communication and digitized information has never been more important. We enable companies transforming their business through digitizing and mobilising processes. Previous Next Field Service Management Software TillerStack’s field service scheduling software brings you all the features that will significantly benefit and impact your business by helping you manage and supervise your high-performing technical field workers. The field management software consists of two components: Dispatch for the scheduling and control of field staff and their orders and Mobile App to support field technicians in order processing on site. Meet SLAs Improve first time fix rates and ensure that the right technician best equipped and in time to get the order done on time, every time. Lower Operating Costs Our field service management solutions reduce miles driven and fuel consumption through intelligent route planning and optimization. This allows lesser Carbon footprint. Increase Customer Satisfaction & Loyalty Reduce order times with faster response times, guaranteed deadlines, and real-time communications. Read More On Site Remote Assist OSRA Suppose the field service technician gets stuck with his task in remote maintenance. In that case, he can start the On Site Remote Assist at the push of a button and is provided with a connection to the expert in the back-end service with live video transmission via his data glasses. The back-end service expert has the same field of view on his screen as the technician through his data glasses. One advantage for the technician is that while using the On Site Remote Assist, he can communicate and receive information via the smart glasses for remote assistance while still having both hands free to work. Tillerstack’s On Site Remote Assist reduces downtime and travel costs. Furthermore, it enables real-time hands-on training and knowledge retention in your organization. Ad Hoc or Impromtu Expert Support from the Back Office To avoid production downtime or the time-consuming and cost-intensive ordering of an expert on site in such high-pressure situations, the expert is brought in ad hoc or impromptu by remote support via video in service and maintenance to solve the problem. Live Communication via On Site Remote Assist Using live video transmission via data glasses, the expert in the back office has the same field of vision on his screen as the technician on site to provide the technician with step-by-step instructions on how to solve the problem also with the possibility of augmented reality overlays. Connection to knowledge databases The On-Site Remote Assist enables integrating a wide variety of data sources that provide the field service employee with installation videos on the data glasses, for example. Read More ZenaDrone In the field of maintenance and servicing, the use of industrial drones dramatically simplifies the necessary inspections. As an effective add-on to the field service management, it makes inspection and documentation tasks possible even at short notice and without risk. When integrated into the field service management system, the videos, photographs, or measured values recorded by the drone can be linked directly to the order or machine data, evaluated, and stored in a cloud based service management software. However, ZenaDrone can also be used for many other areas, such as agriculture or critical infrastructure monitoring. With the ZenaDrone, you can enjoy the following benefits: Multispectral Sensors ZenaDrone multispectral sensors (ZMS) provide multispectral and sunlight sensors and high definition camera to help collect data that allows businesses to do what’s best for their field service and order management. Clear and high-resolution images are often required for valid and viable damage assessment, e.g., wind turbines or critical infrastructure. Machine Learning Autopilot Controller The ZenaDrone is integrated with machine learning systems that enable autopilot mode and create its mission plans based on the available data for fully automated flight routes. Thus, pinpoint repeatable waypoint navigation ensures high area performance and provides continuous, reliable, and comparable information. High Inspection Requirements The ZenaDrone is an enterprise drone with built-in GPS, 360o panoramic LIDAR technology with thermal imaging, and Telemetry RFD900+ Modem for long-range communication. These allow you to quickly master inspection requirements such as 3D modeling, volume measurements, or condition analysis with high data volumes and long transmission distances. Read More Customer Success Story "TillerStack field service management software significantly contributes to our goal of achieving ’Customer Focus.’ With TillerStack, we consistently and quickly address situations with less time needed for repair, thus, producing many satisfied, repeat, and loyal customers." - Dieter Vorbeck, Head of Network Operations The solution fully contributes to our strategic objective of ‘Customer Focus’, as one of our major goals is the reduction of the time to repair which is a huge driver for satisfied customers” Download Product Overview Your Name Your Email Phone Number I allow TillerStack to collect my personal information and use it under their Privacy Policy Who We Are We are an agile team of experts driven by the same passion, innovative solutions for our customers in the field of Technical Service. Our consultants, developers, and technicians work solution- and goal-oriented in mixed teams for our customers and markets. The exchange and cooperation with our international colleagues and the group-wide network opens new opportunities for future-proof solutions. Why TillerStack? We enable companies to transform their businesses through digitizing and mobilizing processes in complex and high end Field Service Management and remote management solution. We offer agile and smart solutions that manage your operations holistically according to your company goals. Research and development commitments from us provide innovative additions that perfectly prepare you for the future. Our long-standing and trusting customer relationship and more than 25 years of experience are the basis for your success. What We Do TillerStack recognizes the importance of efficient resource management and resource planning. We specialize in technical field service and technical customer service. Thus we don’t...